Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
unfortunately I have not received my payment since April, I have been calling , emails every day for a month, no one is responsible no one wants to review my case in depth and every time I call
Hello to you all I would be interested in hearing if any of our fellow Hosts have had difficulties.getting paid, we have not been paid for our April statement and after numerous emails and phone
For the last bookings we've received we've been unable to access "view credit card details", just getting an "error 500". We have popped the question but are waiting for a reply. Anyone else seeing
Cannot report declined card, it just doesn't give me option when I try to press buttom. Any solutions?
Hi I have a room with a double bed and the option to put out an air-bed to host a third guest. I'd like to charge an extra fee for the third guest and have set this up in the 'extra bed and cot
We have guests who book many rooms and just no show, due to which we lose lot of room nights. I press the no show button, but I want to know how we receive that amount. Normally our guests pay on
Good afternoon to whom it may concern. I need to do the settings as 2 Guests and as i've just done my second bedroom, to charge the third and forth guest for example 40each per person and the 5th and
Hi, is there anybody who can tell me what to do, I am overbooked. My calender in Airbnb and Booking.com where not synkronised fast enough and now I have 2 bookings for the same days. What to do?
Hey Everyone, Just wanting some advice on how you organise taking damage deposits when Booking.com takes care of all the other payments from the guests? We don't currently have credit card facilities
Guest did not stayed in our apartment, Srce Dorćola/Heart of Dorćol/ in May but we received provision to pay for the period 25.05.2019-26.05.2019. We could not accept the guest and we told him as we