Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Joined last year the Bookingcom payments thinking it would benefit our business. It's actually almost putting us out of business since they are keeping our money for too long. In the low season we are
Hi All, Is it correct to pay commission on food people book when booking the room. Food cost a price and commission is not in it. My profit is not in the food I supply but in the rooms sold. Frank
We are trying now for 3 months to get our listings set to 'payments by booking.com'... Why??? We took over the business from another partner and the setting 'Cash' cannot be changed to 'payments by
I have a set price for high season and take many high season reservations 4 or 5 months before high season starts. When its just a few weeks to high season, I lower the room rate on the few vacant
I need to cancel a booking as a guest thought we were a motel not a hostel. how do I cancel with no fees please?
Where do I go to make sure that I am only paying commissions on the guests that have actually stayed here and not on the no-shows as well?
why can partners not reconcile invoices like other OTAs
Hi, We are having customers call us, trying to book on our website(webdirect) getting to payment and then payment is being refused as though funds are not available on their card, they are then going
Hi! First I created my apartment with maximum number of guests set to 4. I set the basic price, which belongs to 4 guests, and also set occupancy pricing for 3-2-1 guests as well in the calendar.
Good Afternoon, Please send us a 2019 W-8 BEN form so that we may be in compliance with the Internal Revenue Service. Inn of the Mountain Gods Hotel and Resort Property ID 450374 Thank You, Louise