Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Anyone else having an issue with not refundable rate plan? I have a 60 day cancellation period with payment 100% non refundable within that time frame. But yet it looks as if you sign up with Genius
If I have a property in Mexico must I receive payments only to a mexican bank account or can I receive payments to a US bank account. If I can receive payments in the USA how do I add a US bank
Problem of false reservations ??? 6 x reservations in continuity busy each day with a false reservation. What should I do ?
Is anyone else getting fobbed off when asking to see the clients credit card details? Ive paid three invoices and had all reviews come back as excellent?
Hello, This is probably a silly question but I have had a client ask when you do actually take out the money from their card for the accommodation? Thank you
Hello I have a reservation that lost the credit card, how do I get the number back for the payment?
Hi everyone, A guest was delayed by a day due to his flight being cancelled (I have checked and it is genuine) the guest is asking for a refund for the day missed, under the circumstances I would be
WHERE DO I FIND THE DETAILS OF MY VIRTUAL CARD?
Hello: Need to contact urgently with fraud and abuse team. Any email please??? Thanks
Hi there ,i just got a resevevation but the only 355000 vnd i wonder there is some thing wrong ?