Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
How to make sure that the payout method is verified ?, cause I have lots of bookings, the guest paid online but i receive nothing and still mot sure that i will receive anything
I have a property overseas and I used to take payment directly from my guests and then transfer the commission to Booking.com. This proved costly and transfers also went astray so this year I
Hi, I have had one booking through, guest has already departed, when and how do I get an invoice to pay booking.com?
Alipay ( https://intl.alipay.com/ ) is nearly here. TAT is doing the deal with China. Agoda are already on board (details a little sketchy at the mo). is BDC? haven't heard a thing about from them.
Five days of runaround,no response non relevant messages from Bookining.com all because they owe me considerable sums of payments.Despite forwarding bank statements.Total Silence!!!!! Any help out
A guest complained to booking.com that two payments had been taken from his account. i proved to both the guest and booking.com that I had only received one. Despite this booking.com paid the guest
Hello it is Arabela hotel , our booking ID is 318550 our booking page is closed and we paid the commission bills except one bill so what is the problem and how can we fix this problem ? please contact
my virtual card for November is not available. I thought that since we are in May I would have time. Now I need to collect that money and I can not communicate for the local Booking service because I
Hi there, I am from Egypt. My first experiment ever with booking.com is too BAD. My guest went for a wrong location because booking.com did not change the wrong location on the map. That cost me a cap
why are you trying to charge us for customers that have not stayed and therefore not paid us any fees