Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hi, I am new on Booking.com. I have a small question about pricing and cleaning fee. If I get a reservation, the total price is mentioned. But the Cleaning Fee isn't included in the price. So how will
Dear Team , How to open property if it suspended by booking.com regarding payment delay? is it need to pay all bills or only over due bills ? Thank you
Jan amount is not revived
Hello, I have a problem. I have paid for the invoice on 6th of March. But it's still in process. I sene a message too. And they said to wait. But I can't wait now. How can I manage it?
Hi, I am Thereza and have just joined Booking.com We have had 3 bookings so far and we are happy with the way the system works. One question though. Our last guest booked for 3 nights and paid Booking
Hi I'm Rusnadia, I would like to know more details about guest make payment online, do we need to make any submission to booking.com to bank in to us or it will automatically bank in.
Although some of my rooms have double Beds and 1 or 2 single beds in for Apt B and Chalet YOU ARE NOT INCLUDING THE EXTRA PERSON CHARGE\ of $25 in in total price SO guests think they can bring 5 or 6
Bookings received via Booking.com does not guarantee credit card validity. The Booking.com system is not verifying these. This means that fraud can easily be set up by fake guests and the properties
Prompt what to do. Found a big mistake in the work of reports on bookings from the side of Booking. At the beginning of February (namely February 3rd, 2019) we went to the extranet of Booking and
Well, we didn't have any facility in our property to take any payment from guests credit card yet. So we have to ask guests deposit as guarantee their booking, to reduce the cancellation booking in