Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

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Guaranteed Reservations Issues

Is anybody else experiencing problems with guaranteed reservations? We have been on the problem for a while and have had a few issues, however since December I have noticed that the payment side of
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How to change currency?

Hello! I've settled the payment in euros, but is not so comfortable to look everyday to curency exchange. I wish to set it in national curency and I didn't found how. So, I need some help, please!
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Asa

Unwanted Genius program

Hi Please advice how I can get rid of Genius - guests / or out of Genius program. About 90% of booked summer guests pay 15-20% lower price by being in this Genius - and I am not selling my rooms
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NO SHOW/CANCELATION

Recently, guests who provided no bank details booked my property and they did not show up, the question is; will I be paid? because they have no bank details, and if I will be paid, it will be after

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