Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
How can I know which genius got 15 percents discount and which one got 10 percents?
Dear partners, Please give me your feedback on this. My cleaning fees JUST JUST cover costs of time, labor, cleaning materials, water, electricity. etc, etc. Must I now increase my fee to accommodate
A bank account contains 18 characters, but you need 28. How do I know the full account number?
Hello Started b&b about a month ago. Had first noshow two days ago. I want to charge the noshow person as per my cancellation policies. I marked them as noshow on pulse, and indicated to booking.com I
Hi. I am new to booking.com and recently had a booking. The guest paid bdc via credit card and received in full, I was given a breakdown of what I would receive after 4 weeks of the guest departing.
I have been with Booking.com for a couple of years, and whilst I thought the 15% commission charged on room rate was a bit high for a small business, I went with it and on the whole have been pretty
I was very surprised to see that partners will now be charged full commision on extra charges, such as service and cleaning fees etc. Just recently they started to charge an extra 1.1% to handle
How do I charge a guest that wants to add a night with his CC?
How do I collect funds from a guest who wants to come in a day earlier. It is available? Do I go to my calendar and “open for one day” so they can book the day before?
hello all i made no show to a reservation by mistake can i undo that?