Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

user avatar image
1

non-refundable rates

Hi Guys. If the guest has booked a room with a Non-refundable rate and hasn't booked with a virtual credit card - is it possible to process the payment from the card details on file before arrival?
user avatar image
1

Refund - VCC

Hi We had an international guest, whom we charged an extra fee cash (lost key). He found the key again, so we would like to refund him this fee, but was unable to do so cash before he left. He paid

About Guest payments & finances


Share knowledge and expertise on guest payments and finances for your business.


1319
Conversations in Guest payments & finances