Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where
Want to get the most from the Guest Payment and Finances topic? Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner
I am a property owner who has worked with booking.com for many years and as many of you probably also do use booking.com, quite frequently for personal trips. I booked an apartment for a 2 night stay
I had a risk free booking cancelled, although I was sent no notification of this and it still shows in my channel manager. Only when I log in to B.com extranet can I see that it is cancelled. The info
Hello, Due to an issue of overbooking, our system has been rejecting us from checking in guest. Please give us a call to resolve this issue as soon as possible. Thank you
Most guest's come to hotel thinks they will only pay if they stay. So what about our cancellation policy? Guest hates it when hotel pre-authorize their credit card. This wording needs to be fixed as
*** * ** *** Connect with your guests! Let them know what time you'd like to welcome them or where they should pick up their keys. They're just a phone call away: *** Preferred language:Arabic Channel
I think that a guest who enjoys the privileges of a Genius program should know well the rules of behavior. If such a guest does not answer the question about the time of arrival and does not arrive,
You have interrupted our service because we delayed our billing payments. In short, our customers are currently unable to reach us from booking.com . about 30 minutes ago we did the bill payment ..