Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where
Want to get the most from the Guest Payment and Finances topic? Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner
Does anyone else feel that the new charge of 2.1% for being a part of the payments by booking.com is not right? We already pay commission on all of our bookings and now we are getting more charges
Why can't I reach booking.com for help with my bookings. I am not impressed with this service!!!!
why was i charged to pay the commission of guests that cancelled/didn't show up?
The customer has made the reservation and now wants to change the credit card number. is it possible? what steps the customer must follow to maintain the reservation?
I have accommodated guests from July 2019 who have paid through booking.com, till this day I am still waiting for payments as I have not received even one payment for my property. I have made a lot of
I have non-refund reservation. My guest wants to change reservation to shorten the stay by one day. Is there a possibility that I can offer my guest chance to cancel the reservation, but for example
Hello! I created WebDirect site and firstly I've chosen Subscription model, but now I want to change it to Commission model. How can I do it? I found how to cancel it but I'm afraid that I will lose
Hi, I'm confused about how the pricing appears for my property. It sleeps up to 6, but I don't want more than 4 adults. I want the pricing as follows. 4 adults - set price 3 adults - lower price 2