Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hi everyone, I'm the Product Marketing Manager here at Booking.com for the Risk-free Reservations program. We noticed a lot of conversations in the Community on the topic! So we gathered the top three
Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where
Want to get the most from the Guest Payment and Finances topic? Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner
Hello, I cannot add a cleaning fee and the customer service line is always too busy unless you have a conf number. I had a cleaning fee but it disappeared recently and now I have had three new
I have paid invoices and also there are 3 invoices that have status written off. My listing is not bookable because of not paid invoices I assume but invoices status is not unpaid it is written off.
Hi Community, We have requested a guest cancellation and waiving of fees, which in turn they agreed to. Can anyone tell me when Booking.com would send the appropriate refund into their account ? Many
i need to pay you by credit card
Hi, Does anybody know how to accept online payments through booking.com? I am new to this portal, could not find this option anywhere, only payments in cash can be accepted or if I have point of sale
we can not find a message from booking regarding this reservation. We believe he wanted to change his dates. Can you confirm he is showing up to night ( we think ) for a 10 day reservation.
Dear Sir/Madame. I was not yet completing registration of my property and yet surprisingly it’s already published without my consent. Now a customer chased me to get her money back as she already