Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

1

Problems entering IBAN Number

Hello, I have recently started renting my holiday home via Booking.com. I am encountering trouble entering my IBAN Number in order to be able to receive payments. The system keeps saying that I have
1

Help

has anyone else had problems with getting payment from Booking.com. I have phoned them emailed them and have had no response. I am on another platform and am thinking of cancelling all future bookings
1

Cant find rates editor in extranet

Hi there, I am unable to find my base rate editor in my account for one of my listings. Plus I also want to add costs for extra guests. Please help. I have looked in the calendar tab but it isnt there
1

No show and no CVC

1- I had a booking that was a no show, even though I was in touch regarding the guest's early arrival and provided address, check-in details, door passcode etc. I was meant to collect payment on
1

Pay Now Button

Hello, Someone can explain me why from a few days I have on my property Pay Now and the price is discounted? But there is no other option how the guests can book. My policy is 50% non refundable on
1

no show

My client did not show up and the point of showing that on the internet was impossible. The area that says no show wouldn't allow me to enter. I have written to the company and do not want to be

About Guest payments & finances


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