Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hi I had a booking at my gite called Roc Around the clock for new year and haven’t received any payment can someone call me ***
Dear partners Can you guide us on how to pay comission fees via visa cards
Not sure if the cleaning fee is utomatically cherged and than paid through booking.com. How does it work Thank you
HiI I paid 2 times my invoice in November 2020. You didn't count on my next Bill. It was 67 cad. Please help me. Thanks
How can I get the money from canceled reservations? Where do guests pay that money, since I offere the option for the guests to pay when they arrive?
Numer rezerwacji: *** Please cancel my booking. Due to restrictions in my country, I cannot accept this guest. I am asking for a full refund for the guest and feedback for me. Regards Adam Pająk
How do i find out on Extranet if i have selected payment online only for my account?
Please could someone explain in an understandable way, how and when i find out about payments. I have 6 bookings from April to August and i have no idea if they pay me or have paid online. The
what is withholding Tax?
Dear Ladies and Gentlemen! The invoice was paid on January 15th, 2021. It still appears as unpaid in Pulse. Please check and change the data. Kind regards, City Wall Team