Guest payments & finances

please can someone send the customer care email address, the phones are never answered

Does anyone else feel that the new charge of 2.1% for being a part of the payments by booking.com is not right? We already pay commission on all of our bookings and now we are getting more charges

Why can't I reach booking.com for help with my bookings. I am not impressed with this service!!!!

why was i charged to pay the commission of guests that cancelled/didn't show up?

The customer has made the reservation and now wants to change the credit card number. is it possible? what steps the customer must follow to maintain the reservation?

I have accommodated guests from July 2019 who have paid through booking.com, till this day I am still waiting for payments as I have not received even one payment for my property. I have made a lot of

I have non-refund reservation. My guest wants to change reservation to shorten the stay by one day. Is there a possibility that I can offer my guest chance to cancel the reservation, but for example

Hello! I created WebDirect site and firstly I've chosen Subscription model, but now I want to change it to Commission model. How can I do it? I found how to cancel it but I'm afraid that I will lose

Hi, I'm confused about how the pricing appears for my property. It sleeps up to 6, but I don't want more than 4 adults. I want the pricing as follows. 4 adults - set price 3 adults - lower price 2

Hi I just joint booking.com as a partner and my property has been uploaded open for bookings right now. My questions: 1. if a guest booked my unit, how are you (booking.com) going to let me know? to