Guest payments & finances

My client paid via a virtual credit card. What do I do if it says 'your account is not set up to view this information' ? Your help will be much appreciated.

Hi every one, I havent been having the best time with our listing as of yet. We are just a small guest house with four seperate rooms. Because of this we don't accept eftpos here only cash, So far we

We have No Show's that attract a charge to the credit card, but booking.com does not share the CVC Number so we can not process via the Card Payment Machine. How can we get the number, or charge the

Hello. We have a guest who booked and then called us to say that she will "probably" cancel as we don't have aircon. The booking is for 2 days in the middle of August. What is the etiquette here?

Hi Would there be a method that you might suggest to reconcile the statement you send to us against the credit card payments? For example, does your statement only show the actual guests for the month

Hello, can you tell what is the deadline for paying invoice?

Hello, I had a Booking and confirmation from a Client. this Client didnt show up and canceled the same day... please, what can i do now? How can I get now the Payment from the Client because of the

I am new to booking.com, currently having a guest and will check out tomorrow. Set up the payment details in the system, just wonder when i will receive payment? Does it deduct the commission?

Hi, can I use a uk bank account for payments made to me. I have been in the finance page, but it will only let me use a Spanish account. I have lost my details for my Spanish account so do not have

How to process payment from bookings.com via there virtual credit card. My online merchant is requesting information such as first names and last name.