Guest payments & finances

How can I manage Paypal payments?

Good afternoon, I just saw that out price include VAT however our company does not attract VAT yet. I am not able to change that. Why is that? Also my settings with refundable and non refundable stays

I feel as though I am just running out of ideas and hope posting on here will highlight my problem with Booking.com and maybe connect with others with similar problems. Booking.com have handled my

Is there a way to have cleaning fees setup as fixed amount on a per stay basis (as opposed to % of rate, or nightly fee) and collected by Booking.com? There may be an obvious way to do it, but cannot

Dear Team, We are not being able to process the commission amount to booking.com provided to us in the invoice. It says account is frozen or blocked. Kindly guide on this as soon as possible! A call

At the moment we are being paid once monthly, however, in our settings for our 3 properties we are set up to be paid within 10 working days of guests checking out. This needs to be corrected. This is

I want to make it 5$ cheaper if only one guest occupies the room but i dont know how.

I am not able to add the IBAN Number, what is the reason for this

Hi Guys. If the guest has booked a room with a Non-refundable rate and hasn't booked with a virtual credit card - is it possible to process the payment from the card details on file before arrival?

If I send a message to the finance department for support (effectively open a ticket) when they respond I am not able to reply to that response, they close the ticket automatically meaning I have to