Guest payments & finances

You are currently ineligible for prepayment and non-refundable policies. To keep Booking.com safe, we wait until partners have a little more experience with us before they can set this up. more

Hi booking, I had an invoice from your side and I already paid as soon as I received that but the bank rejected and refunded it to my VNese bank account. Please help introduce another way to pay to

Hi! I want to set up my property so that, when guests book, Booking charges them, proceeds to money to me. I don't have a credit card machine, I can't charge people's credit cards in person when they

Dear All, Invoice were sent to my e-mail for last month, but I didn't have any income from renting over booking.com. What should I do next! Thank you!

Hi, My max stay is set at 4 days for all rooms and i want to remove this. I cannot set the maximum stay, The help pages say I have to change it by room type but i cannot see the option. I've tried to

How do I get annual reports on commisions and revenue. All i see is monthly

Dear Booking.com Team, Greetings for the day…!!! My self Rishikesh, from Sameera Holiday Home, Goa India, My property ID is ***. I have complaint now a days I’m facing cancellation issue & nobody

Hello! I have a question about cancellation fees. I would like to charge people who cancel their reservation 7 days before, I also found right place how to change it. But my question is that where

I am from Bangladesh. I have a unpaid invoice. I would like to pay, but i can't pay, the bank is not taking the money, because i don't have any account. Is there is any alternative for paying them

How can i remove mobile phone discount on bookings