Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

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VAT

Good afternoon, I just saw that out price include VAT however our company does not attract VAT yet. I am not able to change that. Why is that? Also my settings with refundable and non refundable stays
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Missing payments

I feel as though I am just running out of ideas and hope posting on here will highlight my problem with Booking.com and maybe connect with others with similar problems. Booking.com have handled my
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PAYMENT TO BOOKING.COM

Dear Team, We are not being able to process the commission amount to booking.com provided to us in the invoice. It says account is frozen or blocked. Kindly guide on this as soon as possible! A call
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Payments

At the moment we are being paid once monthly, however, in our settings for our 3 properties we are set up to be paid within 10 working days of guests checking out. This needs to be corrected. This is
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non-refundable rates

Hi Guys. If the guest has booked a room with a Non-refundable rate and hasn't booked with a virtual credit card - is it possible to process the payment from the card details on file before arrival?

About Guest payments & finances


Share knowledge and expertise on guest payments and finances for your business.


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