Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

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7

Card viewing facility down?

For the last bookings we've received we've been unable to access "view credit card details", just getting an "error 500". We have popped the question but are waiting for a reply. Anyone else seeing
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1

Extra bed fee

Hi I have a room with a double bed and the option to put out an air-bed to host a third guest. I'd like to charge an extra fee for the third guest and have set this up in the 'extra bed and cot
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1

Guests pricing

Good afternoon to whom it may concern. I need to do the settings as 2 Guests and as i've just done my second bedroom, to charge the third and forth guest for example 40each per person and the 5th and
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1

help, I am overbooked

Hi, is there anybody who can tell me what to do, I am overbooked. My calender in Airbnb and Booking.com where not synkronised fast enough and now I have 2 bookings for the same days. What to do?
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1

Damage Deposit - HOW?

Hey Everyone, Just wanting some advice on how you organise taking damage deposits when Booking.com takes care of all the other payments from the guests? We don't currently have credit card facilities
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1

Guest did not arrived

Guest did not stayed in our apartment, Srce Dorćola/Heart of Dorćol/ in May but we received provision to pay for the period 25.05.2019-26.05.2019. We could not accept the guest and we told him as we

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