Guest payments & finances

We have reservations being booked on advanced purchase rates that are paid for by virtual credit card. Due to the rate rules, payment must be taken prior to arrival and if this is not possible the

My payment didn't enter in my account. I need help.

I had guest booked June 12- June 22nd, would not pay on check in, so finally had to them to leave. There need to be a support systems, when guest don't pay and cause problems at my place. Also, I get

Im hvng difficulty in changing bank details as swift code is not being accepted although bank has confirmed its correct .How do i go abt it ? Can I skip using swift code and change other details

Hi there, I had a last minute booking that was not possible to have the house ready for rent. The guests' payment had gone through already and now I have to refund the amount. How do I do it? Thank

I have received 4 overdue invoices from booking .com in the past 3 weeks for commission and fees. but the charges have already been deducted from the payments I have received. I have tried to contact

I have a guest checked in june12, booked until 22nd and will not pay. What must I do?

I have been trying to get my property verified since MARCH. I am owed nearly £2,000 and have sent in the requested video. Still not verified still no money paid

Hello, if i want the guest to pay at the property how can i do it. Because the guest have only one option is paying through online payment only. Thank you!

Goo day.By mistake I payed twice INVOICE # *** .Did I loose my sum ?