Guest payments & finances

No May payment received yet

How do I charge a virtual credit card if I only have an iZettle card machine?

Can we join together and ask Booking.Com to please stop encouraging Hotels and guests not to give their card details minus the important security no it means we get not a bean should they not show up

Good Morning! I have used your site for some years and find it fantastic; both the diverse services on-line re bookings, reservations, calendar, marketing, ads etc etc and also the friendly and

Our policy states that children between 6 - 16 years old cost an additional 200DKK per night if they are using an additional bed. For some reason we've just had someone book in with a 12 year old

Hi Has anybody any idea why Booking.com are not responding to any messages regarding missing payments????? I have been trying in vain to speak with someone for nearly three weeks now in Booking.com

DEAR PARTNER, Today we got invoice from booking .com for the last month, its showing commisionable amount. i agree with that, but some guest was'nt check in in our hotel.

I have not received the invoice by Commission concerning the month of May 2019 Viajeros/Travelers

I have not been paid for April and despite receiving a message from BDC on 24th May that it would be paid within 5 days this has not happened. The message itself has somehow been removed from my

Hi to all. I have a guest the reserved a room for 2 weeks, but left after only staying 1 week, and now she wants a refund for the days she didn't stay in the room. What can I do here? The hotel owner