Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

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Cancellation Charge

Hi every one, I havent been having the best time with our listing as of yet. We are just a small guest house with four seperate rooms. Because of this we don't accept eftpos here only cash, So far we
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Guest No Show - No CVC Number

We have No Show's that attract a charge to the credit card, but booking.com does not share the CVC Number so we can not process via the Card Payment Machine. How can we get the number, or charge the
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Guest cancellation advice please

Hello. We have a guest who booked and then called us to say that she will "probably" cancel as we don't have aircon. The booking is for 2 days in the middle of August. What is the etiquette here?
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Question on payment

Hi, can I use a uk bank account for payments made to me. I have been in the finance page, but it will only let me use a Spanish account. I have lost my details for my Spanish account so do not have

About Guest payments & finances


Share knowledge and expertise on guest payments and finances for your business.


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