Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
For those of us who live in and run Casa's in Cuba, we already know that Cuba is a special case...... With lots of people having been severely burnt by the freezing of Smilewallets assets and no
Is there any way to charge a premium for one day stays without increasing prices then offering a discount for over one day bookings? It would be better to be honest with guests and let them see that
Hi, As we took over a few listings from another partner, we had a few no-shows unfortunately the last weeks. I want to report these in my stats but also to my accountant, so that we can deduct these
Deal all, I wonder when are you going to solve this issue that is present since December 2018 about technical mistake with unpaid bills, when you are in charge about all payments and your commision. I
We have rented our apartment through Booking.com in March to 2 guests. To this point in time, we still have not received the income from the rental. I am also using AirBnB and always I receive the
Greetings, my name is Fadhel and i am stuck at how to pay the commission. i downloaded the pdf of the invoice and after that i didn't know what to do , i have no online payment methods so every
We have working with Booking.com for over 5 years and the Customer Service has provided FIVE STAR SERVICE consistently. Every question has been resolved patiently in one call! However, a word of
Hello, i got a reservation and the credit card was marked as vaild, everything good. I was wondering if I have to charge the client in the hotel or if its done via your page and then you deposit to my
Hi! How can I set the payment EXCLUSIVELY online? Thanks
Good day, How do I know that a payment for a reservation has been confirmed? I see where it says in the reservation info that the credit card information has been received.