Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

user avatar image
1

New Fake Reservations

A year ago I was swamped with fake reservations. There was a pattern, Eastern European in origin, one night stay, middle of the week. I could spot them (although one turned up as a real guest). An
user avatar image
1

invoce

Book Number Guest Name Check-in Check-out Room Nights Comm. % Result Original Amount (EUR) Final Amount (EUR) Commission Amount (EUR) Dispute commission amount Remarks *** Soh *** *** Apr 4, 2019 Apr
user avatar image
1

Payment

Please. my first and only reservation (of 18 April) was invoiced on 24 April but the credit never arrived on my credit card. What i can do please?
user avatar image
1

Commissionable amount

Why is there a difference between the total cost of the reservation and the commissionable amount . Eg . Total reservation 939 and the comm amt 849. Why is there a 90 difference.
user avatar image
2

Missing Payment

Booking .com showing invoices as paid to me on 7.5.19 but no monies in my bank account????? One phone call and e mail yesterday and one e mail today to Booking.com = No Response!!! Not good.Any advice

About Guest payments & finances


Share knowledge and expertise on guest payments and finances for your business.


1835
Conversations in Guest payments & finances