Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
A year ago I was swamped with fake reservations. There was a pattern, Eastern European in origin, one night stay, middle of the week. I could spot them (although one turned up as a real guest). An
Am I right in thinking that to add VAT to a booking then it can be done under service charge by adding an extra charge of 20%
Book Number Guest Name Check-in Check-out Room Nights Comm. % Result Original Amount (EUR) Final Amount (EUR) Commission Amount (EUR) Dispute commission amount Remarks *** Soh *** *** Apr 4, 2019 Apr
Please. my first and only reservation (of 18 April) was invoiced on 24 April but the credit never arrived on my credit card. What i can do please?
It is scary when booking.com don't pay us on time, don't communicate the issue or the problem stop answering the phone i spend 6/7 hours in total ringing and left on hold waiting for the next
Why is there a difference between the total cost of the reservation and the commissionable amount . Eg . Total reservation 939 and the comm amt 849. Why is there a 90 difference.
Booking .com showing invoices as paid to me on 7.5.19 but no monies in my bank account????? One phone call and e mail yesterday and one e mail today to Booking.com = No Response!!! Not good.Any advice
I STILL HAVE RECEIVED NO PAYMENT FOR APRIL. I HAVE BEEN ONTO FINANCE AGAIN LEAVING A MESSAGE, THAT WILL PROBABLY NOT GET ANSWERED. I HAVE ASKED FOR MY APRIL'S COMMISSION CHARGE TO BE REFUNDED AS A
How can I make the payment of booking.com commission.Kindly guide me.
You are sending me bill again n again. Now today mail me that u are suspending from website. As I didn’t receive any guests from u. So why i pay? You may contact go guest too. N dont even know how to