Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
I haven’t received my payment for April.
Dear Partner, I need help with paying commission invoice. I have accidentally wrote wrong CVV number while paying commission invoice and now when I want to pay again with right CVV I get refused every
Hi, We rent out properties in Portugal but our business is UK based, We want to be paid into our UK account but Booking.com say we need a Portuguese account? Anyone know Why?and how do we get around
We are agents for many cottages hosted by our Partner Booking.com but are experiencing a recurring issue where Booking.com are taking payment twice from the Guest if they use the option to update
Our invoices are incorrect. Due to South Africa's VAT regulations, we need the following details: All our rates include 15% VAT. Therefore the commission includes the 15% already.
Hi! I need some help I am new here, and I have a problem with a guest, they ruined a new bedspread, a Kilt. It was $95, what can I do in this case?
Anyone know when the first payment would be made for guest staying the previous month? Are payments still made the 15th of the following month after guests departure or is there hope in the air we get
Hi there, is it true that Booking.com are applying a discount to certain properties/rates at their discretion? I have noticed it on my own property and wondering if others have experienced the same?
How do I receive booking payments other than transfer?
Online payments! It a big hussle and quite not easy process to understand. Why booking is making this process so complicated. I have received reservations from guest and it says that they have paid