Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Credits and how they are applied to monthly commission bills . I have 335.60 USD and a bill of 142 USD to pay fir commission . I can’t find away to apply my credits to my bill . How is it done .
How do I apply my credits earned to my monthly commission bill . I have $335.60 credits and a bill of $142 for this month . I pay my commission by debit card online . Dies booking automatically do it
A customer came very late at night without leaving a notice and was very rude when he came
Hi everyone! I'm running a new property on Booking.com and ever since we opened availability, I have been receiving - sometimes on a daily basis fake bookings from Berlin, with names like Lonely Today
Hi, Just wanted to know if some other places also have some issues having answer from booking.com ?? I've been sending messages through booking.com since 2 or 3 months about a problem on an invoice
Why does booking.com charges me 15 euros for each bank transfer on top of their commission?
I signed up to offer a 10% discount to Genius members. Why do they now get a double discount as I do not have any other active promotions or discounts? Below is the calculation for one such upcoming
Booking have asked for bank account details they apparently send an sms didnt get one. Can ask for ph call. Didnt get one. It seems that i can not contact them in any way orher wise they would have
Hello, I have 2 bedroom apartment and wanted to set the price of my listing. How can i set the price? please guide me. Thanks
I’ve just received a booking and you haven’t charged the correct price.
I’ve got 2 bookings and on both guests didn’t come while tax is applied on me for nothing same as today i got one booking with named Basit Khan and he didn’t come kindly inquire and remove tax from me