Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hello. Guest have called me that he is sick and couldn’t come so he wants to cancel the reservation. But I can’t do it cause it’s 48 hours till he should came. Can you help me please ?
So I signed up to host with booking.com 3 months ago, live near Heathrow airport so very busy. long story short I’ve not been paid in 3 months by booking.com, after many many calls and emails all I
how can i change my vat number. Please help very urgent
hi can you please call me my phone number is 7156613852
Pertains to South African VAT charges. Host sets Rate as per cost/profit margin say ZAR 100.00 15% B.Com Commission ZAR 15.00 SUB TOTAL ZAR 115.00 15% VAT ZAR 17.25 TOTAL Rate ZAR 132.25 B.Com Invoice
I have recently seen a lot of commission charges to my account for reservations that have been cancelled by the guest within the 24 hour grace period after booking. I have opted in to the Cancellation
i just got a reservation for 3 nights in my prime season when I'm almost certain my min stay was 4 nights and why cant booking.com charge cleaning fees?
IM HAVING A PROBLEM PUTTING MY BANKING DETAILS ITS ASKING ME FOR A SWIFT CODE I DONT HAVE ONE OR DONT KNOW ABOUT THAT PLEASE HELP
I'm new and I wanna know : i rented an apartment and received a reservation, I wanted to know by when I will receive the rent money
I get reservations that appear to be fine but they do not have a valid telephone number, address and zip code. So when I mark as a no show I am unable to charge them. Why does this happen on Bookings