Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Please I need to talk to some professional a problem we have with a booking
need to refund a guest please advise how i can do this through booking.com
We have had an email of this guest saying we have to the end of the month to give him his deposit back, however if you go through the notes they state that a refund can not be given however we would
please check booking no *** no payment recieved
Hello..I'm new to working with B.com and I wondered how I pay my commission for bookings that I have received. Does B.com automatically deduct the commission due or do I have to pay them that another
Hi, We got a booking with invalid credit card and the guest does not want to give other card details. Guest: *** *** Booking number: *** We already signed that the card is invalid, but please help us
I payed all the invoice but i cant open my property i need help with that now more than one week after i made the invoices payment
Hello. Could I have ask for change to the payment rules? My point is that the client who books the rooms on the website should pay 100% for the stay when booking. We currently have a set information
In the moment the guest don't come we charge the reservation for one night but I don't understand how the money goes to our account?
I need to refund a payment made through booking.com to a guest.