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Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

1

No-Show

I marked a reservation as a no-show, but the guest showed up. How do I reverse the no-show in extranet?
1

My invoice

Dear team I have a pending invoice for about 3K SAR For that specific invoice , guests haven’t come and I didn’t get paid you can double check with them and ask them so my question why would I pay
1

Invoices

Hello. I am trying to pay my invoice however, when I try and do the bank transfer my bank says the company name does not match the bank details. Also, where should i put the invoice number and
1

Guest Requests Invoice

Hello, I have a guest that just reserved a two-night stay for August. He is requesting an invoice for the stay, and I was wondering if Booking.com provides this, or if I need to do this, and if so, is
1

Reservation

Hello! I got reservation ***. This guests need to cancel their reservation last year and we agree that I will give them discount this summer because with my rules they need to pay 163euro last summer

About Guest payments & finances


Share knowledge and expertise on guest payments and finances for your business.