Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Our policy states that children between 6 - 16 years old cost an additional 200DKK per night if they are using an additional bed. For some reason we've just had someone book in with a 12 year old
Hi Has anybody any idea why Booking.com are not responding to any messages regarding missing payments????? I have been trying in vain to speak with someone for nearly three weeks now in Booking.com
DEAR PARTNER, Today we got invoice from booking .com for the last month, its showing commisionable amount. i agree with that, but some guest was'nt check in in our hotel.
I have not received the invoice by Commission concerning the month of May 2019 Viajeros/Travelers
I have not been paid for April and despite receiving a message from BDC on 24th May that it would be paid within 5 days this has not happened. The message itself has somehow been removed from my
Guest reserved for 2 weeks, but left after a few days and wants refund for days she reserved but didn't stay
Hi to all. I have a guest the reserved a room for 2 weeks, but left after only staying 1 week, and now she wants a refund for the days she didn't stay in the room. What can I do here? The hotel owner
I've been hosting and having booking.com handles all my payments since May 2018. Everything was going well until 5/29/2019. Usually I would see pending payments for each reservation the next day after
I offer airport pickup and transfer to our guest. Is it possible to collect the payment for such additional services via Booking.com in advance of arrival?
WORRIED FOR MAY, HAD THE INVOICE THROUGH FOR PAYMENT DUE ON THE 14TH jUNE. CHANGED MY PAYMENT SETTINGS TO WEEKLY FROM HERE ON IN. IT WILL BE EASIER TO AUDIT AND CHECK AGAINST THE TAKINGS AND STAPLE IT
Greeting from Gili Buana Hostel and Backpacker " Feel like at Home" I hereby inform you that there is my guest with the following information: *** *** 2 guests May 31, 2019 Jun 1, 2019 Standard Twin