Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hi, is there anybody who can tell me what to do, I am overbooked. My calender in Airbnb and Booking.com where not synkronised fast enough and now I have 2 bookings for the same days. What to do?
Hey Everyone, Just wanting some advice on how you organise taking damage deposits when Booking.com takes care of all the other payments from the guests? We don't currently have credit card facilities
Guest did not stayed in our apartment, Srce Dorćola/Heart of Dorćol/ in May but we received provision to pay for the period 25.05.2019-26.05.2019. We could not accept the guest and we told him as we
No May payment received yet
How do I charge a virtual credit card if I only have an iZettle card machine?
Can we join together and ask Booking.Com to please stop encouraging Hotels and guests not to give their card details minus the important security no it means we get not a bean should they not show up
Good Morning! I have used your site for some years and find it fantastic; both the diverse services on-line re bookings, reservations, calendar, marketing, ads etc etc and also the friendly and
Our policy states that children between 6 - 16 years old cost an additional 200DKK per night if they are using an additional bed. For some reason we've just had someone book in with a 12 year old
Hi Has anybody any idea why Booking.com are not responding to any messages regarding missing payments????? I have been trying in vain to speak with someone for nearly three weeks now in Booking.com
DEAR PARTNER, Today we got invoice from booking .com for the last month, its showing commisionable amount. i agree with that, but some guest was'nt check in in our hotel.