Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

1

urgent

Dear All, It is Ugur AYDIN from No:8 Galata Suites (***) I've been trying to get in touch with your accountancy for days but unfortunately there is no return. Our business's accountability is our main
1

Guest cancel

D11 - Compensation / complaint charges paid on your behalf with respect to reservation number *** - complaint : Relocation - cannot accommodate guest (***,***,***) 2019-08-31 / 2019-09-01 We don't pay
1

Part refunding a guest

Hi, I have a guest this weekend who reported to me personally that my place was not as clean as they would have liked. I think they had a point and i have spoken to my housekeeper about it so the
1

PAYMENT FOR BOOKINGS

I have asked Bookings to please elaborate on the 1.9% charge starting on bookings from 1/10/19: Booking.com previously charged 1.5% for GST, ie prior to the new notification. Is the new charge an
1

please cancel this booling no.***

Hello. The first of all, I am so sorry about this. Could you please cancel this book? Booking no.*** Because this book happned today and check-in day is also today. I cannot cancel by myself. I let my
1

Messaging with Booking

Has anybody else faced a problem with messages to Booking.com? As to me they never answered after 2 days nor 2 weeks.. I have unpaid compensation for cancelled risk free reservation, askled why and

About Guest payments & finances


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