Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hello, If I have to cancel the reservation for a guest are there are any fees that I get charged/ have to pay ? What happens when you choose to cancel a stay ? Thanks all in advance Best wishes Donia
Booking . com takes care of my guests' payments, but they cannot pay with a credit card and I see no option where to change that. Not under Acommodation or Finances. Has anyone have an idea how to
We have an existing booking, the client has had some personal issues and would like to reduce her stay to only 1 night. Booking number:*** Hotel St Clair Ref *** *** Booking.com / Executive Ocean View
We have not received any payment from booking.com. Our guests just pays directly to booking but until now we haven't received any. The payment was from September up to January. It's very frustrating.
Any one else experiencing Booking.com cancelling out bookings when requested by Guest even though the Property has an NR Policy
malgré de nombreuses tentatives quotidiennes, mes appels et mes messages n'aboutissent à aucune réponse: mon paiement de janvier ne m'a toujours pas été versé et Booking ne répond pas. comment faire ?
how do l pay my bills can someone walk me through
On January 11 i had guest on my property and i didnt recieve the money in the bank until now