Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

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Cancellation

Hello, If I have to cancel the reservation for a guest are there are any fees that I get charged/ have to pay ? What happens when you choose to cancel a stay ? Thanks all in advance Best wishes Donia
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Guest payment with creditcard

Booking . com takes care of my guests' payments, but they cannot pay with a credit card and I see no option where to change that. Not under Acommodation or Finances. Has anyone have an idea how to
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Payment from Booking.com

We have not received any payment from booking.com. Our guests just pays directly to booking but until now we haven't received any. The payment was from September up to January. It's very frustrating.
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Lack of response from Booking.com

malgré de nombreuses tentatives quotidiennes, mes appels et mes messages n'aboutissent à aucune réponse: mon paiement de janvier ne m'a toujours pas été versé et Booking ne répond pas. comment faire ?

About Guest payments & finances


Share knowledge and expertise on guest payments and finances for your business.


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