Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
We have a mixed dormitory available at our Logess Estates guesthouse in Accra, Ghana. But the base price is automatically set for 4 people, even though there are 9 beds in the room. For reasons that I
Dear all, we want to ask about a situation regarding our rezervation number xxxxxx. We have contact the person but we still haven't a respond from them yet. What did you suggest us to proceed, and to
Hi all New to BCC and just had my first payment online. Bit confused if I need to activate anything with the guests credit card details or does it mean the guest has paid and I will receive the
I seem unclear on who to register with to begin accepting the China UnionPay credit card as recommended by Booking.com to increase occupancy. I am based in Canada and accept MasterCard, Visa, American
At the beginning of February I received a reservation for June. The reservation was canceled by the guest after about a week. According to my cancellation policy - I can charge the guest.When I try to
Dear all Continued to link down and answer by laura , /en-gb/community/homes-apartments/bookingcom-fraud-warning i got same mail , and also get the number of booking they link to " fraudulent reviews"
Hello everyone, We are facing a severe problem with booking.com and i never believe a big site like this can have a technical problem like this. All of our rooms on most of the date have been sold out
Dear Team, Please see below the commission Break down for the month of Jan-19. AED 25337.78 is for No Show and Cancellation, AED 10,922.02 VAT Charges Jan-18, AED 9176.32 VAT charges Dec-18,AED 4974
Hi, I’m hoping that someone can help me with the following 2 issues: 1. I have added a linen charge (my aim was to reduce the amount of washing, drying and ironing I do LOL) which I wanted to make
Booking.com has made a reservation but incorrect prices have been quoted :( How do I let them know