Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hello, I have a problem. I have paid for the invoice on 6th of March. But it's still in process. I sene a message too. And they said to wait. But I can't wait now. How can I manage it?
Hi, I am Thereza and have just joined Booking.com We have had 3 bookings so far and we are happy with the way the system works. One question though. Our last guest booked for 3 nights and paid Booking
Hi I'm Rusnadia, I would like to know more details about guest make payment online, do we need to make any submission to booking.com to bank in to us or it will automatically bank in.
Although some of my rooms have double Beds and 1 or 2 single beds in for Apt B and Chalet YOU ARE NOT INCLUDING THE EXTRA PERSON CHARGE\ of $25 in in total price SO guests think they can bring 5 or 6
Bookings received via Booking.com does not guarantee credit card validity. The Booking.com system is not verifying these. This means that fraud can easily be set up by fake guests and the properties
Prompt what to do. Found a big mistake in the work of reports on bookings from the side of Booking. At the beginning of February (namely February 3rd, 2019) we went to the extranet of Booking and
Well, we didn't have any facility in our property to take any payment from guests credit card yet. So we have to ask guests deposit as guarantee their booking, to reduce the cancellation booking in
Hi, I add transportation upon request: Transport from/to the airport, upon request. The cost is 15 Euros from Airport and 15 Euros to Airport. How can i get the money through booking payment? I want
Hello, I have just set up my first Apartment on BDC. I would like to collect damage deposit via bank transfer. Can anyone could share template message with me I would need to send to the guest asking
How do I know if clients did indeed pay online - alot of our clients said they didnt pay and want to pay but on their booking it says paid online >? how do I prove that clients are telling the truth -