Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Good afternoon, Our guest who is arriving on 15 November asked me to contact booking.com, because he is not able to pay on 31 October. His plafond monthly is over. For us it's no problem when he pays
Here's a strange problem I have encountered. A res. made with Agoda but taken from BDC allotment via their "twins" style affiliation. The guest has a valid credit card with Agoda but has admitted to
I new email came in for from booking today saying that they will be able to pass the necessary information to Stripe to allow virtual cards to go through for people that have stayed in Cuba. If anyone
Hello, Where can I find some possibility to make better price if somebody stay for longer than 2 nights? 2-5 nights - discount 10% 6+ nights - discount 20% Thank you very much. Jan Zuskač
how i can unlock "view credit card details"??
*** booking number, I am Reporting a problem, I never received this booking. it was fake I think. But in the invoice, * ** it's asking for payment. Please Solve this As soon as possible. Thank you
Hi, I have noticed that booking.com isn't paying me on time. Does anybody else face the same issue? Also, does anyone have a contact number for their finance department?
Hi - my Guest Payment Options menu (under Policies) is not working. I want to change from "cash only" to "we accept credit cards". I make the change but then the "save" button will not save.....the
My local BDC office in Athens has always been very friendly and helpful whenever I needed their support. Today once again I have to thank them for their excellent service and support for a Risk Free
Hello, my standard rate is set to 4 people, and I want to set it to 2 people, how can I do that?