Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
I accidentally started a conversation and cannot figure out how to delete this!
For tax purposes (monthly declaration of each transaction), I need ASAP the TAX Identification number (AFM in greek) and Name/Surname information of a recent guest. Where/How can I find it?
Unfortunately there is no opportunity for an individual communication with people of the booking.com staff. I tried to call, but there is only an automatic voice and after choosing the number of the
Hi there. I have overbooked. How do I cancel some reservations? I’ve already contacted the guests. I just need to cancel them from my side
Hello You keep sending me messages (4) that I am going to be paid but still nothing... normally I thought that you were supposed to pay 10 days after guests departure !!! one left on AUGUST 01st and
Hi, I have received an invoice for commissions but this is already deducted with the payment I received. my reservations in August where 857,25 and they transferred me 719 and cents
Guests have stayed in our accommodation having booked through Booking.com. I have all the details of their stay as provided by Booking.com, including Admittance Advice. However, these same periods
Booking Reference ***. Name *** *** cancelled by Booking.Com & consequently received an invoice Ref: ***. How can I pay a commission on a booking cancelled by you & money collected by you?
Hello, I think there is something going really wrong at your side. We keep getting invoice mails day after day after day. My mailbox is full of them. From all three accounts. For instance today we've