Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
So, I've added a cleaning fee, but it's not very clear how it's collected. "Cleaning fee of 70US$/stay – not included in price" Does booking.com collect it when the guest's card is charged? Thanks
Is BCA Azteca the same bank as Banco Azteca... in Mexico?
Hello, We are writing to you from the hotel 15th Avenue in Vilnius, Lithuania. We have a situation where the guest left our hotel without paying. He paid for the stay via booking.com, but he did not
Hello, Have my guests received my bank-accountnumber?
Hi everyone, Did you receive invoice for January yet? I'm suppose to send all invoices to my accountant today but for some reason they are still being processed by B.com :(
CASH PAYMENTS so, as we are a new listing, guests can only pay in cash... great, fantastic, very reasonable... what if they do not show up? why will someone bring such an amount of money in cash? (I
SECURITY DEPOSIT 300€ maximum because we are a new listing? what's the reason? There should be a reason... I just do not grasp it. as I said in other post, I do not rent rooms, I rent an entire house
Hello you all... I'm spanish so first of all, forgive my english! Straight to the point: I own a house not a hotel, so the different cancellation policies available are not suitable for me. My house
Hi. I want to know about the prepayment method? How to put that? Regards Rhea
Accommodation No *** Inv No *** in the sum of $385.44 has been paid today.