Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Customer: *** ********* @********* Booking number ********** The virtual card doesn´t work
Hi, Cannot understand is my property is bookable or not. Havent got any confirmation letter
Dear Sir/ Madam, Hopefully you will find this mail in good health. Its to inform you thst from inception till yet we havent received any guest according to your booking. Also add an option of 50 %
I have had tremendous frustration trying to contact Booking.com. My guests have trashed my house. How to I prevent them from recovering their deposit? Shouldn't the answer be easy to find? Jim
Hi I've notified all my Guests that we are closing our Guesthouse, but as I can't remove their booking from my side and have asked them to, but they didn't, I now have to pay commission on a booking
What is the best way to report/reduce fraud bookings? I currently have a booking for Feb for one month totaling $13,000 , The customer is form congo and I am in Canada. Are they just checking credit
Good day All, I am new to the booking. And have one question. Is it possible if your POS terminal has an option to cut money remotely from guest for booking your object in advance and paying for it.
Hi, Is it possible to make shore that the box for the CVC code is required when our guest make a booking. What is the point otherwise to ask for credit card details if we don't have the CVC code. We
I have activated the 'virtual card payment' and have a card machine for our guesthouses, and just making use of these two items, I have experienced less cancellations. When I get an invalid card
In early July I discovered that after a website update my calendars were no longer syncing correctly. I contacted customer service about it explaining the problem and that I was concerned about double