Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
I emailed two months ago stating the Pulse app which works in association with Booking.com has been "down" and I've not had any luck trying to reestablish it again - I have not had anyone respond to
hai, we can not reach eatchother. you are try to call me many time, but because i am very busy i am to late every time and i cant call you back on that same number. I have a room adverticed on your
What can I do in this situation? Guests arrived at scheduled time but after 2 min they decided that they don't like it and left. I know commission is just a few bucks but it is not fair from their
Booking will not collect prepayment for me. Booking will not collect payment for no shows or cancellations. Booking will not give me access to guests credit card information. Is this normal?
I am confused regarding payments. Can guests pay the full amount online during booking? Like Airbnb. Or must each guest pay cash upon arrival? How does it work on booking.com? It is not clear. Thank
I recently listed my BnB on Booking.com and I was wondering if I have to have an ABN? I have searched everywhere but can't find anything. If anybody can help it would be much appreciated. I only have
I haven't had any payments from booking.com yet. I cannot get in touch to find out why. How does this work please. Two guests have been in. Thank you
I have a question on issuing a invoice to a guest. Let say they are attending a conference and need proof of payment for the accommodation. Would appreciate any help with this, thank you.
Good afternoon You send me a message about upcoming changes to our requirements for your payment and pricing settings. But I am NOT able to find the " Pre-authorization preferences"
I have a homestay in namchi, Bumtar Villa. I have chosen card payment only as an option. I want the customers to pay through their card after booking and booking.com can send it to us. That is what I