Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Hi, My property id is ***. 2 guests from China had booked my property online but while their documents verification, we found out that their visa were expired so we had asked them to leave the
How can I have this matter addressed.
a minus charge that i can't pay or credit for my account is overdue
Hi, Tried making payment of commission amount through Neft and IMPS also. Not going through as the name on account is Booking.com b.v. And my bank app can't include the dots Please help how can I make
Dear Booking.com Customer care Kindly refer to the following information that i should inform you in advance,in order during your preparing the invoice for us for January month everthing will be
Hello. I already made payment for August invoice on 1st January. But still not recorded *** why?!!!
Good day, Last December 16, 2020, we deposited an amount of Php7,820.00 to Standard Charter account *** as payment for invoice ***. However, the payment is still not reflected in the Finance tab and
Hi, We had a no show guest - *** *** - we are trying to charge the card provided but it gets refused can you please help?
Hi everybody, I have a question about setting up my account to be able to see the credit card details. Until now, I only got the announcement that my account is not set up to view this information
I had a guest who did not show up a month ago and I forgot to click no show. What can I do?