Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Is anybody else experiencing problems with guaranteed reservations? We have been on the problem for a while and have had a few issues, however since December I have noticed that the payment side of
1.How can i change the payment method from bank transfer to other methods "in case you have any other method". 2. Am i supposed to pay the bank commission while transferring the money through the bank
Hi. My 1st booking.com client cancelled and did not show up. Now Booking.com wants me to pay N$75?Surely this cant be right?
Hi - We are a US based rentals management companies and operate some properties overseas, in this case in Colombia - all of our systems and rates are pushed in USD to ALL channels... however we
Hi Everyone, I desperately need your help and experience. Last year I setup my account to host at my villa. There was no way for me to accept payment online (not available in Greece then). I never got
Hello! I've settled the payment in euros, but is not so comfortable to look everyday to curency exchange. I wish to set it in national curency and I didn't found how. So, I need some help, please!
Hi Please advice how I can get rid of Genius - guests / or out of Genius program. About 90% of booked summer guests pay 15-20% lower price by being in this Genius - and I am not selling my rooms
I am new to booking.com. Is there a way to do a live chat with booking.com customer service? If I want to only accept paypal payments and my policy is to collect payment 14 ahead of a booking, do I
Recently, guests who provided no bank details booked my property and they did not show up, the question is; will I be paid? because they have no bank details, and if I will be paid, it will be after
Hello, my standard rate has been automatically deleted. Now I have only new standard rate, when is not possible manage different prices for 1/2/3/4 person. There is only 1 price for a room. Can you