Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
A costumer left a bad review for a reservation that was never made and now I’m getting charged a commission. She asked for a reservation twice but always asked for a lower price which I told her I
Hi, I would like to know about the payment of my last reservation and the estimated arrival time.
Anyone know why I have had about 16 identical messages over the period of a week or so telling me that they have issued the invoice/remittance documents for the month, it may be more as I deleted the
If a customer bookis into accomadation as a single guest at a single rate, and then they turn up with a partner, what do I do about that? thanks
Hello. I have in my house fix price 28€. One visitor make a reservation and booking tell me that visitor he will pay 25,20€ and for this amount the paypal they fee. Why the visitor pay 25,20€ instead
Some may find this template usful to be able to manage their finance and reservations, to get a quick forecast of previous bookings. Or use to fill out the last year to see how it breaks down. Just
I do get paid via paypal
I accidentally started a conversation and cannot figure out how to delete this!
For tax purposes (monthly declaration of each transaction), I need ASAP the TAX Identification number (AFM in greek) and Name/Surname information of a recent guest. Where/How can I find it?
Unfortunately there is no opportunity for an individual communication with people of the booking.com staff. I tried to call, but there is only an automatic voice and after choosing the number of the