Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
good morning, yesterday we had an arrival with reservation number # *** the payment is a virtual card but this declined can you help me activate it please
Hello I'm new to booking.com at the moment we deal with the local market and take a 50% deposit for bookings. We don't have facilities to take credit cards right now. Booking.com doesn't allow me to
Hello I'm considering joining this platform but I'd like to make some things clear. I see that I can make guests pay in cash in my local currency and I do not need no card reader, correct? I can opt
Unable to add banking details for Receiving Payouts from Booking.com the form doesnt have the option to enter the bank name
Good afternoon, Our guest who is arriving on 15 November asked me to contact booking.com, because he is not able to pay on 31 October. His plafond monthly is over. For us it's no problem when he pays
Here's a strange problem I have encountered. A res. made with Agoda but taken from BDC allotment via their "twins" style affiliation. The guest has a valid credit card with Agoda but has admitted to
I new email came in for from booking today saying that they will be able to pass the necessary information to Stripe to allow virtual cards to go through for people that have stayed in Cuba. If anyone
Hello, Where can I find some possibility to make better price if somebody stay for longer than 2 nights? 2-5 nights - discount 10% 6+ nights - discount 20% Thank you very much. Jan Zuskač
how i can unlock "view credit card details"??
*** booking number, I am Reporting a problem, I never received this booking. it was fake I think. But in the invoice, * ** it's asking for payment. Please Solve this As soon as possible. Thank you