Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
A guest has requested cancellation so I have requested the cancellation and they have made a credit card payment. How long does it take to payment get refunded? Thanks
Request Agreement Contract with Property Miss.Benjawan
I would like to know if we can integrate Booking.com with our Payment Gateway, or even if its possible to extract the guest details, reservation amount to a form, so we could extend it to our Payment
The information that I have received seems to indicate that cash on the guests arrival is the only payment method for new hosts?
Dag Robbe, Er werden geen kredietkaart gegevens meegestuurd met deze reservatie. Kunt u mij deze bezorgen aub, of moet de klant bij ons betalen. Met vriendelijke groeten, Ann Ann *** Hotel Europe
Hi everyone, have you had a reply from b.c re late payment compensation i want my april commission returning to me. what are your thoughts?
HI CAN ANYONE TELL ME WHAT OTHER BOOKING AGENTS CHARGE FOR THEIR COMMISSION?
From 1st june we know will pay 16.3% to use booking.com as our agent and get them to take payment on our behalf. i don't have a credit card machine so i have no choice but to accept this. what options
Dear Partner, The guest's credit card details aren't available. There was a problem retrieving the credit card information. For reservation number ***.. Kindly we need the Credit Card details to
My guests booked 6 months ago for a 3 night stay over the bank holiday. They arrived this evening and said they didn't want to stay after all and left. I told them thy'd probably be charged for the