Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
I find it very offensive that Booking.com now collects a commission on the cleaning fee and will be reconsidering our use of this service. While Booking.com already charges up to 5 times the
Morning all, The BIC code supplied to me by my bank has been rejected by booking.com as it is to long, 8 characters rather than 6. Uk based with a Uk bank. Any ideas?
If you can´t use credit cards the payment policies are: You only accept cash. But if you want your guest that the pay a prepayment of 30%, 50% or 100% you activate the prepayment info in your property
Hello, I have a reservation from 5 to 9 june 2019. My guest asks to move it from 19 to 23 june,(work problems) I have availability for the new dates, but my guest says he's not able to change the
Upon joining I qualified for 5 bookings without commission, when I received my first payment it had commission deducted. I questioned this and Booking.com agreed that I should not have been charged
I found few topics here, that some of the proprietors getting problems to charge the guests in advance. I'm running my business in Sri Lanka and we charging the guests from Booking.com prior to
A guest has requested cancellation so I have requested the cancellation and they have made a credit card payment. How long does it take to payment get refunded? Thanks
Request Agreement Contract with Property Miss.Benjawan
I would like to know if we can integrate Booking.com with our Payment Gateway, or even if its possible to extract the guest details, reservation amount to a form, so we could extend it to our Payment
The information that I have received seems to indicate that cash on the guests arrival is the only payment method for new hosts?