Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
I had a booking from *** for 25 and 26 june.But they didnt arrive so I had updated no show on booking .com but now it doesnt show that change and asks for commission.We have not yet earned anything
I'm new to booking but not to the hospitality business as my b&b is 30 years old. I joined Booking and my property is 100% fit. I received my first booking, payment is done, guest receive by us and
How do i see that a guest has payed in advance?
Dear I have registered my establishment on his page with the name MONRISOL (***), it is the second time that I have a false reservation this time it is from a client of Wen ***, *** I have written him
Robot Reservation At least once a month we receive a reservation for all available rooms, for the same person for a two night stay. These reservations do not give a credit card, they are all booking
Yesterday received the notification that booking.com will start charging commission on “additional costs” like cleaning, city tax, etc. What is your feeling about this one sided change in policy??? I
Greeted everyone! I am waiting for a credit from my last stay ( 12-14 June) on June 19th. The assistance told me that I had to wait 10 working days but, being July 3rd they passed for the credit is
How can I know which genius got 15 percents discount and which one got 10 percents?
Dear partners, Please give me your feedback on this. My cleaning fees JUST JUST cover costs of time, labor, cleaning materials, water, electricity. etc, etc. Must I now increase my fee to accommodate