Guest payments & finances

Share knowledge and expertise on guest payments and finances for your business.

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5

FAQ: My Invoice

Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where
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Guest Payments and Finance FAQ

Want to get the most from the Guest Payment and Finances topic? Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner
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Cancellation Charge

Hi every one, I havent been having the best time with our listing as of yet. We are just a small guest house with four seperate rooms. Because of this we don't accept eftpos here only cash, So far we
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Guest No Show - No CVC Number

We have No Show's that attract a charge to the credit card, but booking.com does not share the CVC Number so we can not process via the Card Payment Machine. How can we get the number, or charge the
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Guest cancellation advice please

Hello. We have a guest who booked and then called us to say that she will "probably" cancel as we don't have aircon. The booking is for 2 days in the middle of August. What is the etiquette here?
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Wendy

Hi Would there be a method that you might suggest to reconcile the statement you send to us against the credit card payments? For example, does your statement only show the actual guests for the month

About Guest payments & finances


Share knowledge and expertise on guest payments and finances for your business.


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