Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
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recently i am receiving too many bookings and they are all sending the same message of free booking cancellation. what can i do in this case
Good afternoon. I receive a virtual card payment and I was wondering who should I adress the billing to. Shall it be at the name of the client or toward you? If so, can you give me the right adress
hi there , there are 3 bookings for my room but I was advised that couldn't be bookings until I got my code. The house/room is not prepared for the bookings. What should I do.
Can i still charge the money with my POS with a virtual credit card ?
Hi This is N Rajendram Raga Residency. Please send me a link to make payment against your invoice. N Rajendram Raga Residency 9447052250 7012629567
Dear booking.com hosts! We have received two bookings at our B&B with missing CVC codes (invalid credit card details). So I notified the guest that their booking shows invalid, but they didn't changed
Hi everyone, I'm the Product Marketing Manager here at Booking.com for the Risk-free Reservations program. We noticed a lot of conversations in the Community on the topic! So we gathered the top three
I am trying to set an extra fee/extra guest, but it seems that children are not included. So although the apartment is at max occupancy 5, only 2 adults will pay because the rest of 3 guests are