Guest payments & finances
Share knowledge and expertise on guest payments and finances for your business.
Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where
Want to get the most from the Guest Payment and Finances topic? Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner
I have been a member of your site before and I signed up to rent my room. However, some of the reservations were canceled and other bookings did not come. So I didn't trade. For this reason, I have
Can I get money from guests who are ' No show'? If guests cancel after my policy (14 days), how can I get money from guests? If guests did not cancel and they are no show, do I have to pay a
Hi We have tried on several occasions to get explained how to get our money, or just simply to get paid for 2 customers who paid through virtual card. We do not get any help from anybody at Booking
Good day I had a guest who forgot to leave the key when they were leaving. I contacted them but they said they left it on the table which is not true! and they said they will check their bags and
Owner of a small holiday home in Wexford with a lot of overheads I'm really struggling with Booking.com increasing their fees and commission rates plus the Genius program that I have accepted to be
i'd like to waive fees and cancel reservation due to unexpected transportation issues how can i do that on reservation that is already made and passed the Grace Period
Does booking.com keep the invoice from my revenue or do I have to send a bank transaction?
Hi to anyone reading this. We received mail from booking.com that they would pay out in full if a guest cancelled their reservation after a certain date. How would we follow up on this?