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availability on site do not suit with my calendar

Hi, I just created my announcement, I have 2 rooms available however when I go on Booking.com and I put a period where both rooms are available, it appears only one room available. In my calendar both are available, what can I do?

4 Replies

7
Thuild - Your …

Just to be sure:

- you have 2 room types in the extranet?

- are you sure that you have availability and pricing set up for both?

- did you check the close-outs?

Cheers,

Zsolt

22 days ago
1
Alexandra Berdu

As you can see below, I have both rooms on my calendar. I checked everything and it seems to be fine. I don't know what is wrong

22 days ago
4
Sharonpowney

For a technical problem you need to contact the booking.com Help Desk. They will be able to look at your setup for you.

21 days ago