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Calendar Sync Not Working - Ongoing Problems

Yet again, Booking.com calendar sync has lost the exports to other OTAs and I've had another double booking.

This happens with all of our properties on Booking.com. The problem is only with Booking.com. Other OTAs sync properly with each other, but none of them can sync properly with Booking.com. Other owners tell us they are having the same problems.

I have reported the calendar sync problems to Booking.com. The idiot support staff tell us all sorts of nonsense about how it's our job to manually refresh every few hours and things like that. The whole point of calendar sync is to automate a manual process and prevent double bookings.

Does anyone know how to get in touch with someone at Booking.com who has more than one brain cell and can get the Booking.com tech team to fix it?

 

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