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Cancellation of ownership

I have two properties with the same email and I want to cancel one. I want to merge bookings into one property. There are reservations on both properties and there is no reservation conflict or number of rooms

3 Replies

M Adamopoulou

Hi! Sami2016arwajfh and welcome to the forum.

Since this isn’t something fellow partners can help you with, the quickest way to get help would be to send a message through your extranet or use the phone number listed next to your extranet inbox.

Have a nice day....

1 year ago

If you really want to cancel one property, you should do that in Writing to Booking. If you really want to cancel follow these steps:


Please, keep in mind that cancelation is easy, but opening new account is a hassle and long wait.

You might consider closing calendar of second account without cancelation of it. There is no technical feature such as merging your accounts. You can do that manually by going to Rates, Open/Close rooms.

1 year ago

We had to do this and found BDC the easiest to sort out, some of the others were very difficult and a couple actually refused!

Just write to BDC explaining the circumstances and it will get ironed out.

If you have both properties on the same account, I think, you can later delete the newer property that was added as long as there are no active reservations.

1 year ago