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Channel Manager - Small Properties

Do you use a channel manager and, if yes, do you find it useful and is the cost acceptable to you?

17 Replies

7
Thuild - Your …

Yes, without it, it would be hectic to juggle 30 channels and not have overbookings.

The cost can be higher for better products, although the outcome is more profitable than having something mediocre.

Zsolt

1 year ago
8
Leandri Klopper

Hi there,

I don't use a channel manager and I'm finding the workload quite managable. But that's because it's my permanent job the manage reservations for all of our properties listed on booking.com. We currently have 2 that's live and we are waiting for the other 3 to be verified. If it becomes too much I will look into getting a channel manager.

I do get the sense that some of the people (those that are active on the forum) use channel managers because they have either 1.lots of properties listed or 2.many rooms in their hotels and they normally say that they can't go without the channel manager.

I wouldn't suggest not having a channel manager and not having a dedicated employee checking the calendar every day...

Best of luck!

1 year ago
7
pibomarco

Chanel manager is a must. Since I got one basicly half the work less, more time for other things to do and I wasn't overbooked in few years since I got one. Much less stress also.
I pay aprox 40€/month for a channel manager. I found it acceptable. Some services can be overpriced though. Do your research.. I would avoid Guesty.com based on my recent experience with them and their aggressive sales/marketing.

1 year ago
2
Maris

I am responsible for the reservations in the studios and I find the channel manager very useful!

If you can, give it a try!

1 year ago
1
Bangkokrobert

I'm about 80-90% Airbnb and 5-10% Booking and no channel manager from 2013 to now. BUT we are this week setting up with SiteMinder for a 1 month free trial. Fingers crossed!

1 year ago
1
Briantran

Anyone has experience with Rentals United? I'm managing 11 and like the features they offer, esp. simuladores price management but they mention their own app doesn't support price change yet. I checked out guesty.com didn't like their commission structure, 3% of all bookings even after you cancel. With Rentals United is 1200€ a year, 100€ a month flat.

1 year ago
2
mrw

we are using Resonline.com since 5year with 10 listings

Cheap solution : 40 $ for 5 listings / month

1 year ago
1
Whitley Coach House

Freetobook is superb and we have used them since 2013 and never had a double booking. It is robust and they are extremely friendly and helpful. They were recommended by Booking.com in 2013 when we were setting things up.

1 year ago
1
Ulissesdantas

Whitely Coach House

I looked at free to book before, and it has some great features but it misses the automation that we need for serviced apartments which a more remote business. Do you use it for a apartments or do you run a hotel?

1 year ago
7
pibomarco

I think it would be more helpful if we also noted how much we are paying for Chanel manager.

MyAllocator (Cloudbeds)
16 listings : 39,00€/month

- fast and responsive support
- 0 double bookings

1 year ago
1
Whitley Coach House

We have one holiday let property but I run four other companies and Freetobook it very easy and was recommended by Booking.com in 2013. They are fantastic and always improving but with a sturdy interface.

Our property: www.whitleycoachhouse.co.uk

1 year ago
1
Ulissesdantas

Briantran

Rentals united is a good channel manager but it's expensive. Will you benefit from the channels they connect you to? That is what you have to ask yourself. Also it is not a PMS system, so probably you still need one.

Siteminder is one of the best channel managers along with Staah and Rentals united but it's always a question of if you will take advantage of such a service or not. The other thing is this good channel managers work better if connected to a PMS system, to give us a full operation system. Combining a PMS with a good channel manger is the way to go if you have enough profit and if you are going to make use of the functions but you are just starting and mainly use 2 or 3 channels, there are cheaper options that will do just fine.

1 year ago
1
Ulissesdantas

Thank you White Coach House

I see the appeal with free to book. It is built to look like BDC when you book which will make the guests comfortable. The price is good too and the booking engine and embedded reviews are a good plus as well. I will take a closer look later and maybe ask for a demo, but to be honest I have looked at so many channel managers and systems that I don't know where to go anymore.

1 year ago
1
Whitley Coach House

Work out what you want to do, then see what ticks the most boxes. For me Freetobook as they are so amazing to deal with, nothing is ever to much trouble and I can deal with them over the phone!

1 year ago
2
Martin

Hi! Yes, I've been using Nuevah Channel manager and it's really useful... It syncs with most channels and the integration is really smooth, no issues really so i'm very happy with it. The UI is very intuitive too and it has a mobile ios app which i use all the time. I'm paying 26€ a month and it's a flat fee, they don't take % commissions. Hope this helps you! http://www.nuevah.com/

9 months ago