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Customer doesn't want to cancel

el cliente se le ha notificado inmediatamente que cancele porque hay un ploblema de mentenimiento  y no quiere cancelar

 

1 Replies

7
pibomarco

"the customer has been notified immediately to cancel because there is a maintenance problem and he does not want to cancel"

Contact booking.com that you can not accommodate those guests.
Probably you'll have to pay for the comission and the relocation costs.

3 months ago