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guest phone number



I can't find on the reservation the guest phone number? Why isn't it automaticlly added to the reservation? 

3 Replies

M Adamopoulou

Hi Bjoachim and welcome to the forum.

Have you requested in your policies that guests must give their phone number before reservation is made?

1 year ago

It is often hidden under the Padlock symbol, just below guest name. You need to click on the padlock and it will confirm login as only some users are allowed to see this.

1 year ago
stephanie bo

so, you are saying, even if my policy is saying a phone number of the guest is a must, I cannot see it,because I am not allowed? Who is allowed and who not? The whole system is not transparent...

1 year ago