We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Hello About change location of our hostel.


When i create proptery list i wrote wrong about our hostel address and it showing wrong side on the map. please help me to change our location and address. Thank you. 

2 Replies

Ilaria - Commu…

Hi Joyhostel,

Thanks for reaching out. Since this isn’t something fellow partners can help you with, the quickest way to get help would be to send a message through your extranet.

Good luck on your partner journey!
- Ilaria and the communities team

2 years ago