how to avoid double bookings due to weird functionality in the Booking.com system
I have 1 apartment on booking.com - been using the site for about 6 months - always had availability set to '1 room' - go a few bookings for early June but today another booking came in overlapping the booking that Booking.com already had made.... so weird - I double checked - I have always '1 room' to sell - so assumed that if 1 is 'sold' booking.com wont accept another booking! BUT IT DID
I rang Brisbane support number and the chap told me some convoluted story - which I have great difficult getting my head around - he said; that 'yes its a bit strange' and somehow (as I understand) he explains once a booking is taken - the system somehow makes it available again - Well to me (as a software developer of almost 40 years experience - doing this in my retirement) that is totally crook, it just should not happen - Anyway - as I said - his explanation was convoluted and I had difficulty trying to understand - his explanation just was not clear.
My problem being now is - that I cant trust Booking.com systems to make sure this does not happen. Is there any way or something I can do to ensure this does not happen in future? Its too risky and if I cannot resolve this I will have to change over to Expedia (they are making a strong push to take over owners like us away from booking.com)
Any advice is great appreciated.
a few bookings