We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



I want to remove a property, because it was dou le registered on booking.com under two different names.

Could you please remove one of my accounts on booking.com created by mistake. I somehow registered the same property under two different names. I want you to remove the account with the the following ID: 4071246, 17 Pavstots Buzand Street. Actually what I was contacted by one of you agents, they told me that they have removed one of the accounts. But as I see it hasn't been removed and I still continue having trouble with this double account on one property. Could you please help me asap on this matter
Thank you,

1 Replies


Go to the booking.com portal and select PROPERTY then PROPERTY LAYOUT and you have the option to delete the room configuration.

1 year ago