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ive been told calenders dont sync automatically is this true?

Hi, I'm now starting my 2nd season using booking.com and i've came across 4 double bookings this week alone that's involved 2 calls to booking.com to find alternative accommodation. I then noticed my calendar hadn't refreshed for over a week so I called them back and i've been told refreshing of the calendar needs to be done manually is this correct? if so why didn't I do this last year? I was also told to refresh 4 times a day. Can anyone tell me if this is all true and I was just lucky with the hundreds of bookings I had with Airbnb and booking.com that none landed on the same dates.

I did try and ask to speak to someone else but was told that was it and eventually hung up on.

thankyou

Jason

Loch Ness and Highlands holiday home

2 Replies

9
M Adamopoulou

Hi! Jas1908 and welcome to the forum.
Thank you for informing us about this serious situation. BDC has advised me to check my calendar after every reservation because a double booking may occur if a reservation is made the same time.
Thanks for posting and have a nice weekend...

3 months ago
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Jas1908

Hi thanks for the response so are we all experiencing this? has the automatic refreshing/ syncing now stopped as mine was fine all last year without me having to refresh all day long but according to BDC I now should do it 4 times a day which doesn't stop double booking. I did say to BDC that if I had hotels etc I would need to employ someone just to keep pressing refresh lol I did ask to speak to someone else but was told I couldn't and I was eventually cut off. So what now any idea who I can get in touch with even if only to get a conformation of this change as I was made out to be a liar I think.

jas

3 months ago