We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Listing Capacity Capped at "4" When my Property can hold 14.

Hey all,

 

I am new to booking.com, and I have had a couple of issues. This one is the biggest one though, and I will lay it out for you. Hopefully you all can help faster than the booking.com employees. 

When I go to my listing on booking.com, it says that it can hold up to 14 people, yet when I do a search for a property in the city for 5-14 people, it doesn't show. It only shows for up to four people.

 

Should I call booking? 

 

Thanks

1 Replies
13 Views

8
Leandri Klopper

Hi there,

Thanks for posting.

According to my knowledge it should definitely show if you do a search for anything under the amount. Did you filter for Group bookings? Perhaps it's set that it takes min 14 people although I believe that's quite impossible.

Hopefully one of the other partners will be able to answer this better.

Best of luck!

2 years ago