We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Making my accomodation visible again

I can't get my accomidation visible on te site

5 Replies
25 Views

10
M Adamopoulou

Hi! Helga-Segers and welcome to the forum. What is exactly your problem???

1 year ago
1
Helga Segers

I have an account and compleet registration of my property but it is not listened on the site. Every time I try to complete my registration, I get the message that it is already registrated. I can't get any contact with the ainistration

1 year ago
10
M Adamopoulou

-Helga-Segers it takes sometime to get live. Try again later on.

1 year ago
1
Newlinevillage

Hi,I have found a problem with the booking filter system,when guests look on the public page,without selecting anything of the filter,it shows up fine,but if they select double bed,it either makes the page change and your listing disappears,or you will find it 6 or 7 pages further on but now shows in red print that there are no availability as this property,report it to partners help,hope this helps.Mike

1 year ago