We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Move account on Booking.com

Hi a question, 


My property is closed because it is sold. 

But still the name of the property can be found on booking.com and people are sending messages for renting apartments, which does not exist anymore. 


I completely want to remove the account on booking.com. How do i do that? 

1 Replies


Your property will fall down the rankings very quickly if it has all availability blocked out, I.e. closed out. That step is essential to get it removed.

Remove as much data as you can, including pictures and then message BDC to officially remove the listing.

In the meantime change your main picture for one saying Permanently Closed.

1 year ago