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my guests can't leave me a review

Hi there!
I am experiencing a little issue with my guests..they try to leave me a review but they can't:
either they left me one, and it never appeared, or the say the website doesn't recognise their stay at my place.
It's a bit annoying, if anyone has a clue, please share it with me.
Thanks a lot in advance

e.

5 Replies

9
M Adamopoulou

Hi!Eugenioderosa and welcome to the forum.

In the past I had a problem with. guests leaving a review. I called my local BDC office and they came in touch with guests and problem solved. Maybe you should call your local BDC office and ask help from support team.

Good luck...

9 months ago
1
Eugenioderosa

Hi and thanks for answering!
What is a BDC office?

9 months ago
9
M Adamopoulou

Thumbs up. I am sure they can help you. I know that reviews are vital to us hosts.

Cheers

9 months ago