We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



oxford studios

hi i use a channel manager and we sent automated messages through them and recently our guests have not been receiving them which has been frustrating. i contacted our channel manager and they said booking.com has provided invalid emails also i tried to contact our guests and when i phoned them it was the wrong number

1 Replies


First time hearing of this.


BdC usually use an automated mailbox creation script to mask the real email address I .e. something@BdC.com

10 months ago