We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Problems with discounts and promotions

I activated a 20% manual discount on some of my apartments.
The problem is that when I go to see the apartments like a tourist, the price is as I set it but do not see any discount symbol (eg the old barred digit).
Otherwise on apartments without active promotions I see sometimes the price barred and the current price.
How are these things handled by booking.com?

1 Replies


I think Booking is trying both ways: with old price and without. That what I also experiencing for my apartments.

I have tried to ask Booking before about description of properties, why are they different all the time? They said its for SEO purposes when they keep changing the information in order to appear higher in search.

1 year ago